Client Relationships

Client service is not just a focus at Cumming & Partners, it is the focus. We provide not only best-in-class legal counsel, but also outstanding client service that exceeds expectations.

Cumming & Partners’ superior client service has facilitated our reputation as a leader in the legal profession and business community, and has made many of North America’s most successful and demanding businesses and individuals loyal and long-time clients.

To ensure a successful client relationship, Cumming & Partners places a special emphasis on the following:

  • Commitment. Our lawyers and professional staff offer an unmatched “ownership” over solving legal issues and problems. If an unexpected issue arises, we work with the client until it is resolved.
  • Communication. Clients are kept informed as to the progress of their file through timely updates. This ensures that client expectations are met or exceeded.
  • Accessibility. The practice of law is a service business. It is critical for clients to be able to reach their legal counsel when necessary. Clients have cell phone access to our lawyers in case of an urgent or after-hours problem.
  • Teamwork. Cumming & Partners works with clients through a through a team approach to client representation. This unique service model provides each client with (at a minimum) access to two partners on any legal matter.
  • Creativity. Our lawyers take great pride in our ability to think “outside-the-box” to solve client issues and provide legal or practical solutions.
  • Cost Certainty. We can normally establish a flat fee quote in advance of starting a file. This increases client satisfaction significantly by providing absolute transparency as to the expected fees.

Many of our clients volunteer kind words and references with respect to our legal work and client service. We are always happy to provide new clients with as many written references as requested. Multiple client testimonials are provided here for your reference.

 

  • Wealth Management Client Testimonials →
  • U.S. Immigration Client Testimonials →
  • Canadian Immigration Client Testimonials →